Privacy Policy

PRIVACY POLICY

Last Updated: [01/02/2026]

Proxima Centauri Manufacturing (“we,” “us,” or “our”) operates the website https://proximacentaurimfg.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

We are based in Indiana, United States, and conduct business exclusively within the United States.

  1. INFORMATION WE COLLECT Information You Provide Directly:
  • Account Registration: First name, last name, email address, phone number, and optional business name
  • Billing Information: Name, address, phone number, email address, and company name
  • Shipping Information: Name, address, and phone number
  • Payment Information: Payment card details are processed securely by our third-party payment processor and are not stored on our servers
  • Communications: Any information you provide when contacting us via email, phone, or contact forms
  • Tax Exemption Requests: Business documentation submitted for tax-exempt status verification Information Collected Automatically:
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs
  • Cookies and Similar Technologies: See Section 5 for details
  1. HOW WE USE YOUR INFORMATION We use your personal information to:
  • Process and fulfill your orders, including shipping and delivery
  • Create and manage your customer account
  • Communicate with you about orders, inquiries, and customer service matters
  • Send transactional emails (order confirmations, shipping notifications, invoices)
  • Process tax exemption requests and maintain required tax documentation
  • Prevent fraud and enhance security
  • Comply with legal obligations, including tax reporting requirements
  • Improve our website, products, and services
  • We do NOT:
  • Sell your personal information to third parties
  • Use your information for automated decision-making or profiling
  • Send marketing emails unless you have explicitly opted in
  1. HOW WE SHARE YOUR INFORMATION We may share your information with:
  • Service Providers: Companies that help us operate our business, including:
    • Payment processors (to process transactions securely)
    • Shipping carriers (to deliver your orders)
    • Email service providers (to send transactional emails)
    • Website hosting providers
  • Legal Compliance: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified of any such change) All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Payment Processing: We use Stripe to process all payment transactions.
    • Stripe is PCI-DSS Level 1 certified, the highest level of payment security certification. When you make a purchase, your payment card details are transmitted directly to Stripe’s secure servers and are never stored on our systems. For information about how Stripe handles your data, please see their Privacy Policy at https://stripe.com/privacy.
  1. DATA RETENTION
    • We retain your personal information for the following periods:
      • Account information: Until you request deletion or account closure
      • Order history and transaction records: 7 years (for tax and legal compliance)
      • Tax exemption documentation: 7 years after last transaction (per IRS requirements)
      • Customer service communications: 3 years
      • Website analytics data: 26 months
      • Abandoned cart data: 30 days
    • After these periods, data is securely deleted or anonymized.
  1. COOKIES AND TRACKING TECHNOLOGIES Essential Cookies: Required for website functionality, including:
  • Shopping cart contents
  • Login session management
  • Security features Analytics Cookies:
    • Help us understand how visitors use our site (e.g., Google Analytics). These collect anonymous, aggregated data.
  • Managing Cookies:
    • You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
  1. YOUR RIGHTS AND CHOICES You have the right to:
  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Data Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications at any time To Exercise Your Rights:
  • Log into your account to view or update your information
  • Email us at [privacy@proximacentaurimfg.com] with your request
  • We will respond within 30 days California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect and the right to opt out of the sale of your information. We do not sell personal information.
  1. DATA SECURITY We implement appropriate technical and organizational measures to protect your personal information, including:
  • SSL/TLS encryption for all data transmission
  • Secure payment processing through PCI-DSS compliant providers
  • Access controls limiting employee access to personal information
  • Regular security assessments While we strive to protect your information, no method of transmission over the Internet is 100% secure.
  1. DATA BREACH NOTIFICATION In compliance with Indiana law (IC 24-4.9), we will notify affected individuals without unreasonable delay if a data breach compromises your personal information. Notification will include:
  • Description of the incident
  • Type of information involved
  • Steps we are taking in response
  • Steps you can take to protect yourself
  • Contact information for questions
  1. THIRD-PARTY LINKS Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
  1. CHILDREN’S PRIVACY Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
  1. CHANGES TO THIS POLICY We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.
  1. CONTACT US For questions about this Privacy Policy or to exercise your privacy rights: Proxima Centauri Manufacturing
    5705 E 300 N, Rolling Prairie, Indiana 46371 Email: privacy@proximacentaurimfg.com Phone: (219) 608-4235

Submit a Privacy Request

You have the right to access, correct, delete, or download your personal data. To exercise these rights, you may:

We will respond to your request within 45 days (15 days for opt-out requests). If you are not satisfied with our response, you have the right to appeal. Appeals will be reviewed and responded to within 60 days.

Submit Privacy Request